Refund and Return Policy for Celira Jewelry

Our Commitment to Quality

At Celira, we take pride in the quality of our artificial jewelry, ensuring each piece meets high standards of excellence. However, if for any reason you are not completely satisfied with your purchase, we have a straightforward refund and return policy.

Return Process

To initiate a return, please contact our customer service team within 30 days of receiving your order. We ask that all returned items be in their original condition, unaltered, and with the original packaging. This allows us to keep our standards high and provide quality products to all our customers.

Refund Policy

Once we receive your returned item, we will process your refund within 7-10 business days. Please note that the refund will be issued to the original payment method. In case of a promotional sale, discounts and offers will also be considered in the refund amount. Your satisfaction is our priority, and we strive to make the refund process as seamless as possible.